Service and billing terms.

Operator and related terms

VATFind is operated by Global Data Intelligence Limited (company number 09410808), registered at Artisans' House, 7 Queensbridge, Northampton, Northamptonshire, United Kingdom, NN4 7BF.

These product-specific terms govern VATFind. VATFind is intended for business use.

Contract, authorised users and order of priority

“VATFind”, “we” and “us” mean the operator identified above. “Customer” or “you” means the business purchasing or using the service and, where relevant, its authorised users. You must be at least 18 and have authority to act for that business. Give accurate registration and billing information and keep it up to date. A subscription is accepted when payment is confirmed and the purchased service is made available. Keep a copy of these terms and your order confirmation.

A signed order or negotiated agreement prevails over these terms for its stated scope. A signed data processing agreement prevails for processing it covers; mandatory transfer clauses prevail over inconsistent contractual provisions. These service terms incorporate the acceptable use policy. The privacy and cookie notices explain data practices and do not constitute marketing consent. A purchase order or customer standard terms do not change our agreement unless we expressly accept them in writing.

What the service provides

VATFind uses the legal company name or VAT/EIN and selected location to retrieve records through contracted data services. A company-name search helps find an available tax ID; a VAT/EIN check identifies company records returned for the submitted number. Coverage, completeness, field availability, and freshness vary by jurisdiction and record.

A result is company-record information and does not establish tax compliance, creditworthiness, legal standing, or suitability as a supplier. VATFind does not add a tax-registration status to matched, unmatched, or incomplete records. Use the relevant official authority and professional advice when a decision requires independent verification. See Data & methodology.

Free searches and included paid checks

The public allowance is three completed searches per network per UTC day. Shared networks share that allowance. Signed-in web searches use the free allowance first and then draw from the active paid-plan allowance. REST, MCP, manual monitoring, and scheduled monitoring checks use that workspace allowance directly.

A completed search counts even when the company-data source returns no match. A source or capacity failure restores the reserved free search or included paid check. Opening the detail view for a result does not consume another search.

Paid plans and billing periods

VATFind offers three recurring self-service plans. Starter is $99 USD per month for 495 checks at $0.20 per check, Growth is $199 per month for 1,990 checks at $0.10 per check, and Scale is $499 per month for 9,980 checks at $0.05 per check.

Annual billing is charged upfront at 50% less than twelve monthly payments while providing twelve months of checks: Starter is $594 for 5,940 checks, Growth is $1,194 for 23,880 checks, and Scale is $2,994 for 119,760 checks. This makes the effective annual cost per included check $0.10, $0.05, and $0.025 respectively. Monthly subscriptions renew monthly and annual subscriptions renew yearly until cancelled. The selected price, allowance, billing period, and renewal terms are displayed before payment.

Each successful payment adds the allowance for the purchased billing period. Unused checks remain recorded in the workspace. Live use of the subscription allowance requires an active or trialling subscription, subject to the payment-failure grace period below. A previously purchased balance remains usable while the workspace has no subscription record; once a workspace adopts a subscription, its live paid access follows the subscription state. VATFind does not sell new one-time credit packs.

You may complete Stripe checkout before creating a VATFind account. After payment confirmation, VATFind creates a new account where needed, assigns the purchased allowance and opens the dashboard in the browser that started checkout. No separate registration is needed for a new account. Existing accounts and access from another browser require sign-in through WorkOS with the same email address used at checkout; payment alone does not verify ownership of an existing account. If you are already signed in, VATFind locks your verified workspace email in checkout. VATFind may send payment-confirmation, workspace-ready, and low-credit service emails to that address; these operational messages are not marketing. The dashboard links to Stripe's billing portal for payment-method updates and invoice history. To request cancellation, or if the account email changes or access is lost, use the support centre or click here. Cancellation stops future renewal and does not automatically refund the current billing period unless required by law or expressly agreed.

Payments, refunds, and disputes

Stripe processes checkout, subscription renewal, invoices, and receipts. VATFind does not store full payment-card details. A successful initial payment records the applicable monthly or annual allowance after VATFind receives Stripe's signed confirmation. Live REST API, MCP, and monitoring access becomes usable once the account is authenticated, the payment allowance is recorded and the subscription is active or trialling. If a renewal fails, live access continues for three days from the recorded status change and then pauses automatically. A later successful payment restores live access automatically. The dashboard, usage, stored results, documentation, API keys, OAuth connections, and REST sandbox remain available while live access is paused.

If the purchased allowance does not appear after a successful payment, or you believe a charge is duplicated, a technical failure prevented delivery, or a refund is legally required, use the support centre or click here with the purchase details. Allowance delivery may take a short time after payment confirmation.

A full refund or reversal can remove the included checks issued for that payment. A formal payment dispute temporarily holds the associated allowance; a successful outcome restores that hold automatically, while a lost dispute makes it permanent. If the affected checks have already been used, the workspace balance may become negative; paid searches and REST or MCP checks pause, and scheduled monitors enter an attention state, until the balance is restored or the case is resolved. Nothing in these terms limits rights that cannot lawfully be limited.

Workspace, API, and MCP access

WorkOS AuthKit provides account identity and sign-in. A new account created after payment can also use a secure session tied to the browser that started its checkout. That session lasts up to seven days and does not mark the checkout email verified. Existing accounts require verified sign-in. These account sessions control access to search history, saved company results, subscriptions, credits, API keys, MCP connections, and monitoring. A saved result is a point-in-time snapshot. Saving does not start monitoring; a company monitor begins only when you explicitly create one, select its company-record fields and cadence, review the expected usage, and confirm activation. You are responsible for activity under that identity.

Self-service company monitoring performs scheduled company-record rechecks, not continuous or real-time surveillance and not live tax-authority monitoring. Baseline creation and every successful scheduled or manual recheck use one included live check; source failures do not. A monitor enters an attention state when credits are exhausted or paid access is paused; it resumes only after the workspace again has live access and an available check. Target cadence and webhook delivery depend on service and source availability, and you remain responsible for reviewing company-change alerts and service notices and deciding what action to take. Paused monitors retain a monitor slot; archiving stops future checks and releases that slot while historical evidence may be retained.

Authority-backed VAT-status monitoring is not included in the current self-service monitor contract. It requires separately confirmed country coverage, source semantics, delivery, pricing and written terms. A company-record change, format check, no-match or source outage must not be treated as a valid or invalid VAT-authority response.

Self-service REST API and MCP access are available through the published VATFind documentation and remain subject to workspace credits, scopes, rate limits, and these terms. Keep API keys and OAuth tokens confidential, use sandbox credentials for test automation, and revoke credentials that may have been exposed. Bulk-data delivery, custom limits, service-level commitments, and other enterprise arrangements require separate written agreement. Do not include passwords, API keys, regulated personal data, or confidential material in the request form. Request a conversation if your workflow needs higher volume or a custom arrangement.

Acceptable use and availability

Do not bypass usage controls, automate abusive traffic, probe temporary result tokens, access another person's workspace, interfere with the service, or use VATFind unlawfully. We may limit or suspend activity needed to protect the service, data source, or other users.

The public service is provided without a service-level commitment. Hosting, data-service, maintenance, and security events may affect availability. If VATFind changes or discontinues the credit service, information about material effects on unused credits will be provided through the service or the contact details associated with an affected purchase where available.

Privacy and contact

See the VATFind privacy information for how searches, workspace history, payments, and contact requests are handled.

For VATFind service or purchase questions, use the support centre or click here. For API, monitoring, and data-sales requests, use the contact form.

Licence, ownership and permitted data use

Subject to your plan and these terms, we grant your business a non-exclusive right to access VATFind and use returned company information in its lawful internal business workflows, including through authorised employees, contractors, API clients and AI agents acting for it. You may keep lawfully exported results as evidence for those workflows, subject to data protection law, applicable retention limits and any agreed source-specific conditions. Continued access to live checks depends on your subscription and allowance.

VATFind and its licensors retain rights in the software, documentation, trademarks and licensed datasets. You retain rights in information you submit and authorise us to process it to provide, secure and support your requested service. No ownership of your customer materials transfers to us.

Resale, redistribution as a data product, sublicensing, public bulk publication, multi-customer embedding and training a general-purpose model on bulk outputs require an express written licence. Agent use to support your own business tasks is covered by the internal-use licence; it does not expand downstream data rights. Maintain any source, retrieval-time and usage notices associated with exported evidence. Statutory rights and separately agreed licences are unaffected.

Taxes, price changes and cancellation

Prices are in USD. Applicable taxes and the total payable are shown before you confirm payment. You are responsible for accurate billing and tax details and charges imposed separately by your bank or payment provider. No additional charge or automatic allowance top-up is authorised merely because you exhaust your checks.

To stop a renewal, request cancellation through the support centre or the contact address below before that renewal. Include your account email and subscription or invoice reference. A request received before renewal is effective for that renewal even if our confirmation arrives later. Cancellation normally takes effect at the end of the paid period; existing access continues until then subject to balance, payment status and these terms. Account deletion and subscription cancellation are separate requests; specify both if you want both.

For self-service plans, we will give at least 30 days’ notice by account email of a price increase or a material reduction in paid entitlements, effective no earlier than the next renewal after that notice. You may cancel before it takes effect. An annual amount already paid is not repriced during its paid period. Special or legacy prices remain governed by the accepted order until a notified change applies.

Except where law or an agreed remedy requires otherwise, fees for a started billing period and unused checks are not refundable solely because you stop using the service. This does not exclude a remedy for our breach, duplicate charging or failure to supply the purchased service. Contact us promptly to investigate a billing error; failing to report it immediately does not remove a statutory right.

Confidentiality and customer responsibilities

Each party will protect non-public business information received from the other using reasonable care, use it only for the agreement, and disclose it only to people and service providers who need it and are subject to appropriate confidentiality duties. This does not cover information already lawfully known, independently developed, lawfully received without restriction, or public without a breach. Legally required disclosure is permitted; where lawful, give notice and limit disclosure to what is required.

You are responsible for your instructions, lawful grounds to submit personal data, required notices, user permissions, exported copies and integrations you connect. Apply human review to consequential tax, credit, onboarding or payment decisions and investigate ambiguous or incomplete matches. A result, score, label or AI-generated explanation is decision-support information, not legal or tax advice or a guarantee of fraud prevention.

Your choice of an external MCP or AI client or webhook recipient authorises the requested disclosure to it. Review its access scopes, retention and use of results. We do not control independently selected clients. Agree any required data processing terms before using a workflow in which VATFind will process personal data solely on your instructions.

Service standard and limits of liability

We will provide the paid service with reasonable care and skill. Unless a signed agreement says otherwise, no uptime percentage, response deadline, recovery time or uninterrupted source coverage is promised. Third-party data may be incomplete or outdated; a successful match is not a live tax-authority certification. We remain responsible for our own contractual duties.

To the extent permitted by law, neither party is liable under or in connection with this agreement for indirect or consequential loss, or loss of profit, revenue, anticipated savings, business opportunity or goodwill. Each party’s total aggregate liability in any 12-month period, whether in contract, tort (including negligence) or otherwise, is limited to the greater of USD 1,000 and the fees paid or payable for VATFind in the 12 months preceding the event giving rise to the claim.

These exclusions and the cap do not apply to death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability that cannot lawfully be limited. The cap does not reduce your obligation to pay properly due fees or restrict either party’s obligation to pay an agreed refund. It does not remove data subjects’ or regulators’ statutory rights. Nothing excludes a mandatory consumer protection if it applies despite the service’s business-use purpose.

Suspension, termination and exit

We may suspend access proportionately for overdue payment, compromised credentials, unlawful use or a material breach, giving reasons and an opportunity to resolve the issue where practicable. Immediate action may be necessary to protect people, data or service security or comply with law. You can ask support to review a suspension.

Either party may terminate for a material breach that is not remedied within 30 days after written notice, or immediately if it cannot lawfully or reasonably be remedied. If we permanently discontinue a paid service or terminate it for convenience, we will normally give at least 30 days’ notice and refund prepaid fees attributable to the unused remainder of the affected period. You may also claim that refund if you terminate for our unremedied material breach. This does not limit other remedies available under the agreement.

Export needed results before closing your account. After termination, stop new access and revoke connected credentials. We will handle deletion or return requests under the privacy notice and any applicable data processing agreement; necessary accounting, security and legal records may remain. Confidentiality, accrued payment obligations, retained-copy licence conditions, liability and dispute provisions survive to the extent needed to give them effect.

Changes, notices and circumstances outside our control

We may update these terms prospectively. Material contractual changes will be notified through your account email at least 30 days before taking effect, except a change needed sooner for law or urgent security protection. Materially adverse commercial changes take effect at renewal, giving you an opportunity to cancel. The date on this page identifies the version; it does not retrospectively replace an accepted negotiated agreement.

Use the contact details below for notices to VATFind; we use the verified account or agreed contract email for notices to you. Keep it current. If an event outside reasonable control prevents performance, the affected party will notify the other and take reasonable steps to reduce its impact. This does not excuse amounts already due or remove mandatory rights. If an essential paid service remains unavailable for more than 30 consecutive days for that reason, either party may end the affected service, with a refund for the unused prepaid period.

Neither party may transfer the agreement without the other’s consent, except to a successor to the relevant business that assumes the obligations without materially reducing the other party’s protections. If a provision is unenforceable, the remaining provisions continue. Delay in enforcing a right is not a waiver. No third party may enforce these terms under the Contracts (Rights of Third Parties) Act 1999; mandatory statutory rights remain unaffected.

Governing law and disputes

English law governs these terms and non-contractual disputes connected with them. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights or a different signed agreement. First contact VATFind with the issue, relevant evidence and requested resolution so we can try to resolve it. This does not prevent urgent court relief or a complaint to a regulator.

Write to VATFind at the registered office above or click here with “VATFind legal” in the subject. For account or billing assistance, use the support centre.